COVID-19 Policy

We understand that travel plays an important role in our lives and that COVID-19 has affected how we make travel decisions. This challenge requires all of us to shift how we do business and live our day-to-day lives. We have made the following adjustments to our standard policies:

 

All guests must be vaccinated, and must provide proof of vaccination prior to arrival.

 

We ask that all guests be mindful of social distancing between other guests and hosts.

 

Only registered guests are allowed inside the building or on the grounds. No outside visitors will be permitted.

 

Breakfast will be offered at staggered times between 8am and 10am to reduce congestion in the dining room and to aid our cleaning and sanitation. A breakfast to-go option is also available..

 

Reservations

For reservations made directly on our website or via phone, a first-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided.

 

If booking your reservation less than 14 days before your arrival, the entire reservation amount will be charged to your credit card.

 

Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide. The remainder of your balance will be charged on the day of your check-in.

 

All stays require a two-night minimum.  On designated three-day weekends or holidays, three nights will be required.  Those dates will be made available on our booking calendar.

 

Only two guests may stay in each suite.  No children (including babes in arms and toddlers) are permitted.  All guest names must be listed on the reservation for your safety in the event of an emergency. Although we love animals, we cannot accommodate pets.

 

Check-In & Check-Out

You may check in as early as 3pm.  You will receive an electronic code at the email address provided with your reservation. That code will open our front door and your suite door (but do not worry – codes are specific to each guest/suite, so no other guest has access to your suite).  Check-out is anytime before 11am. 

 

Early check-in and late check-out may be available for an additional fee depending on other suite reservations and turnaround time – please inquire if you are interested.

 

If you need to leave before breakfast is served (8am), we will happily prepare a bagged breakfast to take with you. 

 

Other Policies

Your suite reservation includes a full breakfast served each morning between 8am and 10am, use of the spacious indoor and outdoor common areas, free high-speed internet access, off-street parking, non-alcoholic beverages, and snacks.

 

At Paradise Heights Bed & Breakfast, our guests enjoy a quiet, calming environment. As such we have quiet hours after 10pm and we ask that you keep noise levels to a minimum after that time.

 

Due to Washington State food service regulations, the kitchen and all kitchen appliances are off-limits to guests at all times. If you find you have a need for something from the kitchen please ask us for assistance.

 

Paradise Heights Bed & Breakfast is a NON-SMOKING & NON-VAPING property. The use of any tobacco products, marijuana, or illegal substances will be grounds for removal from the property with no refund given.  For the health and safety of our guests, smoking and vaping are not permitted anywhere on the premises, and a minimum $250 cleaning fee is imposed for smoking and vaping inside the house. Additionally, we do not have designated outdoor smoking or vaping areas; we ask that you exit our driveway and ensure all trash is removed. Your cooperation is appreciated.

 

Driving directions can be found on this website on the home page. We are happy to assist with lunch and dinner recommendations and reservations. 

 

Any violation of these policies will result in the need to find other accommodations immediately. Refunds will not be considered.

 

Cancellation

At Paradise Heights Bed & Breakfast we understand that life sometimes has a way of deviating from our plans. However, we make many purchases and preparations based on reservations, and as a small business, cancellations affect us greatly.

 

If your plans change after your reservation is confirmed: 

  • Reservations cancelled 14 days or more in advance of your arrival date will be charged a $50 cancellation fee per suite reserved.  We will refund your credit card deposit. 
  • Reservations canceled less than 14 days prior to your arrival date will be charged in full, unless we are able to re-book your suite(s). We will make every effort to re-book your suites(s).  If we are successful in re-booking, we will refund all payments minus a $50 cancellation fee per room reserved.
  • Reservations cancelled less than 3 days in advance will also forfeit the value of any add-on indulgences and packages.
  • A $50 cancellation fee will also be charged to changes to your arrival/departure date that result in a shorter stay.

 

Paradise Heights Bed & Breakfast does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies.

 

We highly encourage guests to consider purchasing trip insurance in the event an emergency arises that impedes your travel plans. 

 

No refunds are provided for late arrivals, early departures, no-shows, failure to provide proof of vaccination, or weather-related cancellations.

 

Cancellations MUST be made by phone, not via email.

VISIT US

11 Paradise View Lane

Port Ludlow, WA  98365

(360) 207-1909
info@paradiseheightsbnb.com

© 2022 Paradise Heights Bed & Breakfast LLC